1. Information We Collect
Empire Auto Consulting collects information you provide directly to us, such as when you request a consultation, complete our audit request form, or contact us for services. This may include:
- Your name, email address, and phone number
- Your dealership name and role
- Monthly unit volume and CRM system information
- Any details you share in the message field of our contact form
We do not collect any dealership customer data, sold customer records, or CRM data through this website.
2. How We Use Your Information
We use the information we collect to:
- Respond to your audit requests and consultation inquiries
- Schedule and conduct discovery calls
- Provide and improve our consulting services
- Send relevant follow-up communications related to your inquiry
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent. We may share information with trusted service providers who assist us in operating our business — such as email delivery services — solely for the purpose of contacting you in connection with your inquiry.
We will never sell your contact information or dealership details to any third party, including other vendors, lead providers, or marketing companies.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Form submissions are transmitted securely. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking
Our website may use cookies and similar technologies to understand how visitors interact with our pages. This helps us improve the site experience. You can control cookie settings through your browser preferences. We do not use cookies to serve advertising or track you across third-party websites.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal information
- Opt out of any future communications from us
To exercise any of these rights, contact us at support@empireautoconsulting.com.
8. Children's Privacy
Our services are directed exclusively to automotive dealership professionals and business operators. We do not knowingly collect personal information from individuals under the age of 18.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the date at the top of this page. Your continued use of our website after any changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at support@empireautoconsulting.com. We are committed to addressing your concerns promptly.
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