We are the sales growth partner for automotive dealerships, built to generate additional units from the previous buyers already in your database, without disrupting your operation or requiring a dollar of additional ad spend.
Empire Auto Consulting was founded by DeVaughn Walsh, with Ta-Keem Franklin as a founding partner. Together, they brought years of retail automotive experience across dealerships of every scale, from low-volume single-point stores to high-volume operations, and used that perspective to build something the industry was missing.
What DeVaughn noticed throughout his time on the retail side was consistent: the dealerships that stood apart in the eyes of their customers weren't the ones spending the most on advertising. They were the ones that made the customer feel like a relationship, not a transaction. Customer experience was always the real differentiator, and it was the key to sustained growth.
Empire was founded on the belief that dealers could grow their numbers while strengthening customer relationships, not at the expense of them. Combining real-world dealership experience with modern strategy, the goal from day one was to reduce the monthly stress of hitting targets by giving stores a reliable, repeatable process to win every single day.
Our goal is to become the standard in the automotive world, supporting dealers in ways they never knew were possible. With real commitment, accountability, and results that show up in the monthly number.
Years on the retail side of automotive at every scale gave DeVaughn a ground-level view of what separates growing dealerships from stagnant ones. That experience, and the gap he kept seeing in how stores reactivated their previous buyers, became the foundation for Empire Auto Consulting.
Ta-Keem brings a complementary perspective to Empire's foundation, helping shape the strategy, accountability structures, and operational approach that make the process work consistently across different store types and sizes.
We only claim credit for deals that would not have happened without our process. If you were going to close it anyway, it doesn't count. That standard keeps us honest and keeps our results meaningful.
Our opportunity based selling approach is non-abrasive by design. We reactivate previous buyers in a way that preserves the customer relationship when the timing isn't right, protecting your service revenue and long-term lifetime value.
We produce. No reports that obscure the real number, no activity metrics that don't translate to units. The measure of our work is simple: how many additional deals did your store get that it wouldn't have gotten otherwise.
We install our process without disrupting your floor. Execution runs through your staff, our calling team, or both, structured around what fits your store's size, culture, and bandwidth.
Book a discovery call and we'll walk through the exact opportunity sitting in your sold customer base, and what we can generate from it.
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