From the first database audit to ongoing performance monitoring. Here's exactly what happens when you work with Empire Auto Consulting.
We start with a conversation about your store: your current volume, database history, CRM system, and what you're trying to solve. We come prepared with context specific to your store type so the call is direct and to the point.
By the end of the call, you'll know exactly what's in your database and what we believe we can generate from it.
We analyze your sold customer database to identify the previous buyers most worth reactivating. We map the exact opportunity sitting in your CRM: how many customers, what their profile looks like, and what realistic incremental unit lift looks like for your store.
This is where most dealerships are surprised by what's actually there.
Our proprietary reactivation process is installed directly inside your store. We use what we call opportunity based selling, a non-abrasive approach that reactivates previous buyers while preserving the customer relationship when the timing isn't right.
Execution is handled by your sales staff, our dedicated calling team, or a combination of both, structured around what fits your operation.
After implementation we monitor results remotely, staying accountable to your incremental unit count month over month. You always know exactly what's working and what the process is generating above your baseline.
We only claim credit for deals that would not have happened without our process.
We structure execution around what fits your operation, not a fixed model that requires you to change how you run your floor.
Not ready to commit to a full engagement? Start with our 2-week pilot. You see the process in action inside your own store, using your own database, before any long-term commitment.
Book a Discovery Call