What We Do

Our Services.

Everything Empire offers is built around one outcome: generating additional units from the previous buyers already in your database. Deals you would not have gotten otherwise.

01

The Reactivation Process.

Our core offering. We install a proprietary, structured process inside your store that systematically reactivates your sold customer database, previous buyers who already know and trust you, regardless of service history.

  • Proprietary methodology installed directly inside your operation
  • Targets your full sold database, not just service or equity customers
  • Generates additional units on top of your existing volume
  • Remote performance monitoring after implementation
  • We only count deals you would not have gotten otherwise
10–20+
additional units per month, sourced from previous buyers
02
An Outbound Virtual BDC

Our Dedicated Calling Team.

Most virtual BDC services are built to answer incoming leads. Ours is built to create the leads in the first place. We don't field your inbound calls. We go into your sold customer database and generate additional showroom opportunities your team never has to chase down, because we already did.

Don't have the staff bandwidth to execute? Our trained calling team runs the process for you, reaching into your database, reactivating previous buyers, and driving them into your showroom with appointments that show up ready to buy.

  • Fully managed execution, no added load on your sales floor
  • Trained specifically on the Empire reactivation methodology
  • Customers arrive with real intention, not cold curiosity
  • Works standalone or alongside your existing staff
  • Flexible to your store's size and operation
Your team, our team, or both, structured around what fits your store

Not Your Typical Virtual BDC.

Most virtual BDC setups require you to pay two separate bills: one to a lead gen or marketing company for the leads, and another to the BDC to work them. With Empire, there's only one bill, and we handle the entire chain ourselves.

Typical Virtual BDC
  • You pay a lead gen or marketing company for new leads
  • You pay a separate BDC to work those leads
  • Leads are often shared or purchased by multiple dealers
  • Your sales team still has to convert a cold or lukewarm lead
Empire Auto Consulting
  • One bill. No separate lead gen or marketing spend required
  • We create the opportunity from your own sold database
  • Every opportunity is exclusive to your store, not shared or resold
  • Your team simply closes a warm opportunity, already scheduled, in your showroom
03
Coming Soon · In Development

The Empire CXM.

We're building the CXM the automotive industry has never had. Not just a tool that finds the opportunity. One that identifies the right customer, tells your team exactly what to say, and guides every step of the reactivation. A complete customer experience platform, exclusive to Empire partners when it launches.

  • Identifies which previous buyers are ready to buy again
  • Tells your staff exactly what to say and what to do
  • Guides the full reactivation, step by step
  • A complete CXM platform, exclusive to Empire partners
A category that doesn't exist yet, because we're building it

See What's Hiding
In Your Database.

Start with a free audit. We'll show you exactly how many incremental units are sitting in your sold customer base, and how we'd generate them.

Book a Discovery Call