Database Conversion, and the team that runs it.
Everything Empire offers is built around one outcome: additional units from the previous buyers already in your database. Deals you would not have gotten otherwise.
Database Conversion.
Our team calls your sold customer database and converts previous buyers who already know and trust you into showroom opportunities, regardless of service history. This is the work most stores know they should be doing and nobody has time to do.
- Our people make the calls, every day, so your staff doesn't have to
- Targets your full sold database, not just service or equity customers
- Generates additional units on top of your existing volume
- Every deal tracked and reported at the customer level
- We only count deals you would not have gotten otherwise
- Floor coaching on closing these appointments is included at no extra cost
Additional new-car deals per month, sourced from previous buyers. Trade-in sales are tracked and reported separately.
Our dedicated calling team.
Most virtual BDC services are built to answer incoming leads. Ours is built to create the leads in the first place. We don't field your inbound calls. We go into your sold customer database and generate additional showroom opportunities your team never has to chase down, because we already did.
Our calling team does the work for you, reaching into your database, converting previous buyers, and driving warm showroom opportunities for your team to close. Your sales floor never takes on the prospecting workload.
No added prospecting load on your sales floor.
We don't hand your staff a playbook and leave. Our people pick up the phone.
Customers arrive with real intention, not cold curiosity.
One bill instead of two.
Most virtual BDC setups require two separate bills: one to a lead gen or marketing company for the leads, and another to the BDC to work them. With Empire, there's one bill, and we handle the entire chain ourselves.
| Typical virtual BDC | Empire Auto Consulting |
|---|---|
| Pay a lead gen or marketing company for new leads | One bill. No separate lead gen or marketing spend |
| Pay a separate BDC to work those leads | We create the opportunity from your own sold database |
| Leads are often shared or purchased by multiple dealers | Every opportunity is exclusive to your store |
| Your team still has to convert a cold or lukewarm lead | Your team closes a warm, already-scheduled opportunity |
The Empire CXM.
We're building the CXM the automotive industry has never had. Not just a tool that finds the opportunity, but one that identifies the right customer and guides your sales team through the close once the appointment is in your showroom. A complete customer experience platform, exclusive to Empire partners when it launches.
Knows which previous buyers are ready to convert.
Guides your sales team through the close.
A full customer experience system, not a point tool.
Available only to Empire clients at launch.
See what's in your database.
Start with a free audit. We'll estimate how many incremental units are sitting in your sold customer base, and how we'd generate them.