Everything Empire offers is built around one outcome: generating additional units from the previous buyers already in your database. Deals you would not have gotten otherwise.
Our core offering. We install a proprietary, structured process inside your store that systematically reactivates your sold customer database, previous buyers who already know and trust you, regardless of service history.
Most virtual BDC services are built to answer incoming leads. Ours is built to create the leads in the first place. We don't field your inbound calls. We go into your sold customer database and generate additional showroom opportunities your team never has to chase down, because we already did.
Don't have the staff bandwidth to execute? Our trained calling team runs the process for you, reaching into your database, reactivating previous buyers, and driving them into your showroom with appointments that show up ready to buy.
Most virtual BDC setups require you to pay two separate bills, one to a lead gen or marketing company for the leads, and another to the BDC to work them. With Empire, there's only one bill, and we handle the entire chain ourselves.
We're building the CXM the automotive industry has never had. Not just a tool that finds the opportunity. One that identifies the right customer, tells your team exactly what to say, and guides every step of the reactivation. A complete customer experience platform, exclusive to Empire partners when it launches.
Start with a free audit. We'll show you exactly how many incremental units are sitting in your sold customer base, and how we'd generate them.
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